Kathmandu (Rastriya Samachar Samiti): The ‘Citizen App’, which was unveiled on Friday under the slogan ‘Support for Communication and Information Technology, Government Service at Hand’, has attracted a lot of users.

It has been found that 162,500 users have downloaded the app on the Android till 12 noon today. According to the National Information Technology Center, more than 40,000 users have already downloaded the app (opened an account).

Although a large number of citizen apps have been downloaded, more than 122,000 details could not be verified due to various reasons, said Ramesh Prasad Pokharel, Information Officer of the Center.

According to Pokharel, many users do not have a SIM card in their own name. He said that although the user was attracted to the app which was being tested, there were difficulties in operating the app due to various reasons.

Officials at the National Information Technology Center say that the details in the citizenship, passport or voter identity card did not match the data in the ministry and could not be verified using a SIM card in another’s name.

The citizen app has been launched on Friday saying that all kinds of services provided by the government will be digitized and services will be provided from an integrated platform.

Citizens will be able to get PAN number by applying for PAN card from the app and also get information about the tax paid to the government through mobile set. Through the app, citizens will be able to get details of citizenship, passport, educational certificate and voter identity card, while citizens will be able to get information about the amount deposited in the account of investment fund, provident fund and social security fund and loan details.

In the initial stage, the digital identity of the citizen has been established in the app using the details in the Ministry of Home Affairs, Election Commission and Passport Department. The government plans to add national identity cards in the coming days.